Web services are an emerging technology which has attracted much attention from both the research and the industry sectors in recent years. The exploitation of web services as components in web applications facilitates development and supports applications interoperability, regardless of the programming language and platform used. However, existing web services development standards do not take into account the fact that the provided content and the interactive functionality should be accessible to, and easily operable by, people with disabilities. This paper presents a platform named myWebAccess, which provides a mechanism for the semi-automated ‘repair’ of web services’ interaction characteristics in order to support the automatic generation of interface elements that conform to the de facto standard of the Web Content Accessibility Guidelines 2.0. myWebAccess enhances interaction quality for specific target user groups, including people with visual and motor disabilities, and supports the use of web services on diverse platforms (e.g., mobile phones equipped with a browser). The users of myWebAccess can create a personalized environment containing their favourite services, and can interact with them through interfaces appropriate to their specific individual characteristics.